INFRASTRUCTURE DELIVERY IMPROVEMENT PROGRAMME

 


COMMON PROBLEMS IN THE INFRASTRUCTURE DELIVERY PROCESS

Common issues identified:

  • Underspending.
  • Lack of commitment from management.
  • Lack of a documented Operating framework.
  • Lack of service level agreements.
  • Lack of the establishment of clear terms of reference.
  • Delegated authority within functional department and implementing agent.
  • Monitoring, reporting and communication issues.
  • Lack of clear identified reporting inputs and expected outputs for decision making.